It is natural that you attach particular importance to how your data is obtained, used, and shared.

This privacy policy (the “Policy”) illustrates the commitment of FIDB srl – a private limited company under number BE0707.989.934, with offices at 21, Rue d’En Haut, 7830 Silly (Belgium) – as data controller, to respecting privacy and protecting the personal data of its users and customers.

This Policy has been drafted to inform you of the practices and conditions under which FIDB srl collects, uses, and retains your personal data (“Data”).

You will find the various types of Data that we may collect and process, or that you may transmit to us when you access and/or use our website.

Given the constant evolution of laws and regulations in technology and personal data protection, this Policy is likely to be updated.

This Policy applies to Data collected:

• Via the website; and
• Via emails exchanged between FIDB srl and you, or any other electronic messaging tool.

It does not apply to information collected by any third parties or through sites operated by them, including via applications or content (including ads) redirecting the user to such sites.

Please read this Policy carefully to clearly understand our practices regarding the processing of your Data. Viewing and/or using our Site necessarily implies acceptance of this Policy. If you do not agree with it, please do not use our site. You are responsible for ensuring that the Data communicated to FIDB srl is complete, accurate, and up to date.

1. Data Collection

When visiting www.kanseios.eu without any login or other registration in a secure area, FIDB srl does not collect personal data.

FIDB srl may record certain information for statistical, administrative, or site improvement purposes, without revealing personal data or identifying an individual visitor.

In summary, we may collect the following Data:

• Your email address is required if you wish to contact us via contact forms;
• Identity Data such as your first name, last name, email address, and phone number may be requested;
• Browsing Data: how you use the Site, including IP address, browser used, session duration, search history, operating system used, language, and pages viewed;
• Data regarding your visits to our Site, including traffic data, log files, and other communication data or resources that you use when accessing our Site;
• Data relating to the use of social networks when you use such features.

Data may be collected in different ways. It may be collected directly when you submit it via contact forms, user account creation forms, newsletter subscription on the Site and/or when you contact us by phone.

When you contact us via these channels, a copy of your exchanges with FIDB srl, including email addresses, is made and archived.

FIDB srl also indirectly collects your Data through cookies/trackers. Please read our Cookie Policy to better understand these technologies and how we use them on our Site and in our services, applications, and tools.

2. Use of Data

All information we collect from you may be used to:

• Personalize your experience and respond to your individual needs
• Provide personalized advertising content
• Improve our website
• Improve customer service and support
• Contact you by email
• Administer a contest, promotion, or survey

3. Data Confidentiality

We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to another company for any reason, without your consent, other than as necessary to respond to a request and/or transaction, such as shipping an order.

4. Data Retention Period

FIDB srl retains your Data only for the period necessary for the purposes set out in Section 2. This retention period may vary depending on the Data in question, as the nature and purpose of the collection can affect the duration. Certain legal obligations also impose specific retention periods.

When you contact FIDB srl via contact forms, by email, or communicate with us by phone, your data will be kept for up to five (5) years from the last contact.

With respect to Data collected via cookies or trackers, it will be kept for up to six (6) months for audience measurement cookies/trackers and up to thirteen (13) months for others. After the above retention periods, your Data will be anonymized and kept for statistical purposes only.

5. Protection of Personal Data

We implement a variety of security measures to maintain the safety of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.

6. Your Rights

In accordance with the Belgian law of December 8, 1992, relating to privacy protection with regard to the processing of personal data, and, from May 25, 2018, EU Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 (General Data Protection Regulation – GDPR), users whose data has been collected have the right to access such data, request its correction, or, if necessary, its deletion.

Users may also object to the processing of their data. These rights can be exercised by sending a written request by email to:

FIDB srl

Rue d’en Haut, 21

7830 Silly

Email: fidb@fidb.be

Complaints regarding violations of applicable Belgian rules on personal data protection for this website may be addressed to the Belgian Privacy Commission at commission@privacycommission.be.

7. Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required by law.

Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

8. Cookies and Other Trackers

A “cookie” is a small file stored on your computer’s hard drive when visiting a site or viewing an advertisement. These cookies are used to enhance your user experience by offering services or offers tailored to your interests. You can refuse their use at any time by configuring your web browser.

The nature and purpose of cookies used on the website are detailed below. Some cookies are necessary for certain technical functions of the website and will only be stored for a limited period.

Types of cookies used

• Audience measurement (Matomo): Deployed to obtain information on visitor browsing. The aim is to analyze browsing behavior on the site for optimization purposes.
• Social buttons: Our site may contain third-party applications, such as buttons/links to social networks (e.g., “Share”, “Like” from Facebook, X/Twitter…). Please refer to their cookie management and privacy policies.
• Advertising: Cookies used on or off our site to present advertisements or send information tailored to your interests. Advertising cookies are also used to limit ad frequency and help us measure campaign effectiveness.

Cookie management

To accept or refuse the installation of cookies, configure your web browser. Each browser’s configuration is different; consult its help menu for instructions on how to change your cookie preferences.

You can disable them as follows:

Internet Explorer

• Choose the “Tools” menu, then “Internet Options”
• Click the “Privacy” tab
• Select the desired level using the slider

Mozilla Firefox

• Choose the “Tools” menu, then “Options”
• Click the “Privacy” tab
• In the “Retention rules” dropdown, select the desired level

Google Chrome

• Enter chrome://settings/ in the browser address bar
• Click “Advanced settings” then “Content settings” then “Cookies”
• Configure your browser as desired

Safari

• Click the “Safari” menu
• Click “Preferences”
• In the “Security” tab, select the desired level

Please note that deleting cookies may make browsing more difficult or even impossible.

9. Unsubscribe

We use the email address you provide to send you information and updates related to your order, occasional company news, information about related products, etc. If at any time you wish to unsubscribe and stop receiving emails, you can notify us at fidb@fidb.be.

10. Consent

By using our site, you consent to our privacy policy.

11. Hosting

The website is hosted by:

Infomaniak Network SA

Rue Eugène Marziano 25

1227 Les Acacias (GE)